Gross ,Donald, Shortle ,John F., & Harris ,Carl M. (2008). Fundamentals of queueing theory (4th ed.). J. Wiley & Sons.
Chicago Style (17th ed.) CitationGross ,Donald, Shortle ,John F, and Harris ,Carl M. Fundamentals of Queueing Theory. 4th ed. Hoboken, NJ: J. Wiley & Sons, 2008.
MLA (9th ed.) CitationGross ,Donald, et al. Fundamentals of Queueing Theory. 4th ed. J. Wiley & Sons, 2008.
Warning: These citations may not always be 100% accurate.