Consumers and services

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Bibliographic Details
Main Author:	Gabbott
Other Authors:	Hogg
Format:	Book
Published:	New York John Wiley & Sons 1998
Subjects:	Consumer behavior Customer relations Relations marketing Service industries > Marketing Professions > marketing Customer relations > case studies
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020	0	0	\|a 0471962694
020	0	0	\|a 0471957976 (hb : alk paper)
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039		9	\|y 200910091033 \|z VLOAD
090	0	0	\|a HF 5415.5 \|b G33 1998
100	1	0	\|a Gabbott \|h Mark
245	1	0	\|a Consumers and services \|c Mark Gabbott, Gillian Hogg
260	0	0	\|a New York \|b John Wiley & Sons \|c 1998
300			\|a xi,271p. \|b ill. \|c 23cm
500	0	0	\|a Includes bibliographical references and index
650	0	0	\|a Consumer behavior
650	0	0	\|a Customer relations
650	0	0	\|a Relations marketing
650	0	0	\|a Service industries \|x Marketing
650	0	0	\|a Professions \|x marketing
650	0	0	\|a Customer relations \|x case studies
700	1	1	\|a Hogg \|h Gillian
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