Customer service skills and concepts for business
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| Main Author: | |
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| Format: | Book |
| Published: |
Chicago
Irwin Mirror Press
1996
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MARC
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| 039 | 9 | |a 200910081324 |b VLOAD |y 200910081205 |z VLOAD | |
| 090 | 0 | 0 | |a HF 5415.5 |b L83 1996 |
| 100 | 1 | 0 | |a Lucas |h Robert W |
| 245 | 1 | 0 | |a Customer service |b skills and concepts for business |c Robert W Lucas |
| 260 | 0 | 0 | |a Chicago |b Irwin Mirror Press |c 1996 |
| 300 | |a xviii,235p. |b ill. |c 28cm | ||
| 500 | 0 | 0 | |a Includes bibliographical referencesand index |
| 650 | 0 | 0 | |a Costumer services |
| 999 | |a vtls000003235 |c 3028 |d 3028 | ||


