Empowering people at work
This bestselling introduction to empowerment is written at a very personal level, with a healthy dash of scepticism, and with extended case studies of IBM and British Telecom. It is aimed at people managers at all levels.
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| Format: | Book |
| Language: | English |
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Aldershot
Gower
1994
©1994 |
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Table of Contents:
- The empowering organisation
- Empowered people
- Focus on performance
- Real teams
- Visible leadership
- Good communication
- How to manage empowerment
- Plans and strategies
- Whose culture?
- Bridging the hypocrisy gap
- Delayering and downsizing
- Don't disempower the middle!
- Don't castrate supervisors
- Empowering through the networks
- Empowering starts with listening
- Team meetings without Bumf
- Performance measures
- Training for empowerment
- The survey as organisational tin-opener
- Empowerment in action
- IBM: high-tech empowerment for tough times the market as framework
- BT: doing more with less
- Resources for empowering