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IS management handbook

Focuses on maximizing the performance of resources during tough economic times. This book provides information that allows IT managers to effectively organize people and processes, and efficiently integrate and maintain infrastructure, applications, support systems, e-business tools, and databases.

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Bibliographic Details
Other Authors: Brown, Carol V. (Carol Vanderbilt) 1945- (Editor), Topi, Heikki (Editor)
Format: Book
Language:English
Published: Boca Raton, FL Auerbach Publications [2003]
Edition:8th edition
Subjects:
Information resources management > Handbooks, manuals, etc
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Table of Contents:
  • Achieving Strategic it Alignment
  • Strategic IT Capabilities
  • Assessing IT-Business Alignment / Jerry Luftman
  • IT Capabilities, Business Processes, and Impact on the Bottom Line / William R. King
  • Facilitating Transformations in IT: Lessons Learned along the Journey / Steve Norman, Robert A. Zawacki
  • Strategic Information Technology Planning and the Line Manager's Role / Robert L. Heckman
  • Running Information Services as a Business / Richard M. Kesner
  • Managing the IT Procurement Process / Robert L. Heckman
  • Performance Metrics for IT Human Resource Alignment / Carol V. Brown
  • Is It Time for an IT Ethics Program? / Fritz H. Grupe, Timothy Garcia-Jay, William Kuechler
  • IT Leadership Roles
  • The CIO Role in the Era of Dislocation / James E. Showalter
  • Leadership Development: The Role of the CIO / Barton S. Bolton
  • Designing a Process-Based IT Organization / Carol V. Brown, Jeanne W. Ross
  • Sourcing Alternatives
  • Preparing for the Outsourcing Challenge / N. Dean Meyer
  • Managing Information Systems Outsourcing / S. Yvonne Scott
  • Offshore Development: Building Relationships across International Boundaries / Hamdah Davey, Bridget Allgood
  • Application Service Providers / Mahesh Raisinghani, Mike Kwiatkowski
  • Designing and Operating an Enterprise Infrastructure
  • Managing a Distributed Computing Environment
  • The New Enabling Role of the IT Infrastructure / Jeanne W. Ross, John F. Rockart
  • U.S. Telecommunications Today / Nicholas Economides.

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