Heads up how to anticipate business surprises and seize opportunities first

"Based on five years of proprietary research by Gartner, Inc., Heads Up reveals that even the worst business disasters rarely happen without warning - and more important, that individual managers can break this pervasive pattern of surprises followed by desperate responses. McGee's researc...

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Bibliographic Details
Main Author: McGee, Kenneth G. (Author)
Format: Book
Language:English
Published: Boston, MA Harvard Business School Press [2004]
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Table of Contents:
  • Ending business surprises
  • Turning business disasters into opportunities
  • Identifying and justifying the right real time information
  • Surprise event
  • Suspected event
  • Surmounted events
  • Ending business surprises
  • Deploying real time opportunity detection
  • Across the enterprise
  • Solving the challenges of deploying real time opportunity
  • The future in a real time world.