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A+ certification

Master PC troubleshooting and repair, pass the industry-leading A+ certification exam - and have fun doing it! A+ Certification gives you all the rigorous exam preparation you need - without the pain! You'll find easy-to-understand photos, real-world anecdotes from the trenches, plenty of A+ sa...

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Bibliographic Details
Main Author: Moulton, Pete 1944-
Corporate Author: Moulton Company
Other Authors: Moulton, Jeremy
Format: Book
Language:English
Published: Upper Saddle River, NJ Prentice Hall PTR c2000
Subjects:
Computer technicians > Certification > Study guides
Electronic data processing personnel > Certification > Study guides
Computing Technology Industry Association > Examinations > Study guides
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Table of Contents:
  • 1. PC Components and Sybsystems
  • 2. PC Installation and Upgrade
  • 3. Troubleshooting and Problem Resolution
  • 4. Maintenance and Safety Practices
  • 5. CPUs, RAM, and Main Logic Boards
  • 6. Printers
  • 7. Laptop PCs
  • 8. LANs and Communications
  • 9. DOS Architecture
  • 10. Windows 3.x Architecture
  • 11. Windows 95/98 Architecture
  • 12. Disk Navigation Procedures and Management
  • 13. DOS and Memory Management
  • 14. Software Installation, Configuration, and Upgrade
  • 15. DOS and Windows Software Problem Diagnosis and Resolution
  • 16. Windows Networking
  • 17. Customer Satisfaction
  • 18. Y2K and Other PC Tales.

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