APA (7th ed.) Citation

Van Duyne, Landay, & Hong. (2003). The Design of sites: Patterns,principles,and processes for crafting a customer-centered web experience. Addison-Wesley.

Chicago Style (17th ed.) Citation

Van Duyne, Landay, and Hong. The Design of Sites: Patterns,principles,and Processes for Crafting a Customer-centered Web Experience. New York: Addison-Wesley, 2003.

MLA (9th ed.) Citation

Van Duyne, et al. The Design of Sites: Patterns,principles,and Processes for Crafting a Customer-centered Web Experience. Addison-Wesley, 2003.

Warning: These citations may not always be 100% accurate.