How to make money with ISO 9000 a guide to profitable quality management

The ISO 9000 quality management system is the worldwide standard for improved product quality and customer satisfaction through improved business processes. The Big 3 auto makers, NASA, and thousands of other organizations have developed ISO 9000 systems and received ISO 9000 accreditation. Yet, mos...

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Bibliographic Details

Main Author:	Highlands, James
Corporate Author:	Quality Systems Update (Firm)
Format:	Book
Language:	English
Published:	New York, NY McGraw-Hill 1999
Subjects:	ISO 9000 Series Standards Quality assurance > Standards Manufactures > Quality control > Standards
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