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Customer-driven manufacturing

Provides an overview of theory, methods and techniques for the design, redesign and operation of customer order driven manufacturing. The topic is covered using four representative case studies.

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Bibliographic Details
Other Authors: Wortmann, J. C. 1950-, Muntslag, D. R. (Dennis R.), Timmermans, P. J. M. (Patrick J. M.)
Format: Book
Language:English
Published: London Chapman & Hall 1997
Subjects:
Production management
Consumer satisfaction
Production control
Flexible manufacturing systems
Quality control
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Table of Contents:
  • Introduction
  • A design-oriented approach
  • Customer-driven manufacturing in a macro-economic perspective
  • Why customer-driven manufacturing
  • Describing production situations
  • A typology of customer-driven manufacturing
  • Overview of the book
  • Introduction to the cases
  • Engineer-to-order in product-oriented manufacturing
  • Assemble-to-order in product-oriented manufacturing
  • Make-to-order in work-flow-oriented manufacturing
  • Engineer-to-order in resource-oriented manufacturing
  • Introduction to Part C
  • Engineering in customer-driven manufacturing
  • Production in CDM
  • Product Modelling and other functions
  • Human resource management in customer-driven manufacturing
  • Organisation and decision making in customer-driven manufacturing
  • Production control in workflow-oriented make-to-order forms
  • Production control in product-oriented assemble-to-order manufacturing
  • Production control in engineer-to-order firms
  • Management of tendering and engineering
  • Production Activity Control
  • Customer and supplier relations
  • Introduction to Part E: Information Technology
  • Generic Product Modelling & Information Technology
  • Standard software packages for business information systems in customer-driven manufacturing
  • Document management in customer-driven manufacturing
  • IT-support of customer-driven engineering management
  • Production Unit Control
  • Introduction to the FOF Workbench
  • An intelligent storage and retrieval for design choices and performance indicators
  • A simulation model for human resource management in customer-driven manufacturing
  • Group Design
  • Departmental coordination model
  • Interdepartmental coordination
  • XBE in design of customer-driven manufacturing systems

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