Baran, Galka, & Strunk. (2008). Principles of customer relationship management (Student ed.). Thomson/South-Western.
Chicago Style (17th ed.) CitationBaran, Galka, and Strunk. Principles of Customer Relationship Management. Student ed. Mason: Thomson/South-Western, 2008.
MLA (9th ed.) CitationBaran, et al. Principles of Customer Relationship Management. Student ed. Thomson/South-Western, 2008.
Warning: These citations may not always be 100% accurate.