The loyalty link how loyal employees create loyal customer
by: McCarthy
Published: (1997)

Market-driven management Using the new marketing concept to create a customer-oriented company
by: Webster, Frederick E.
Published: (1994)

Cloose to the customer 25 management tips from the other side of the counter
by: DonnellylhJames H.

Organizational behavior improving performance and commitment in the workplace
by: Colquitt
Published: (2009)

Organizational behavior improving performance and commitment in the workplace
by: Colquitt, Jason, et al.
Published: (2013)

The customer is CEO how to measure what your customers want -and make sure they get it
by: Massnick
Published: (1997)

Human sigma managing the employee-customer encounter
by: Fleming
Published: (2007)

World-class customer satisfaction
by: Barsky
Published: (1995)

Loyalty marketing for the Internet Age how to identify, attract, serve, and retain customers in an e-commerce environment
by: Sindell
Published: (2000)

Buying styles simple lessons in selling the way your customer buys /
by: Wilkinson, Michael, 1957-
Published: (2009)

Essential of managing organization behavior
by: George
Published: (1999)

Customer service Career success through customer satisfaction
by: TimmlhPaul R

Winning the talent war a strategic approch to attracting, developing and retaining the best people
by: Woodruffe lhcharles

Tales of knock your socks of service inspiring stories of outstanding customer service
by: Anderson
Published: (1997)

Customers that count how to build living relationships with your most valuable customers
by: Cram, Tony
Published: (2001)

Handbook of customer satisfaction measurement
by: Hill
Published: (1996)

Making career transitions
by: Ballback, Jane
Published: (1998)

The New Achievers
by: Pascarella
Published: (1984)

The problems of work scientology applied to the workaday world
by: Hubbard, L. Ron
Published: (2007)

Screw work lets play
by: Williams, John
Published: (2015)

The problems of work Scientology applied to the workaday world
by: Hubbard, L. Ron (La Fayette Ron) 1911-1986
Published: (2007)

Masalah pekerjaan Scientology diterapkan pada dunia kerja sehari-hari
by: Hubbard, L. Ron (La Fayette Ron) 1911-1986
Published: (2009)

Creating the customer-driven car company
by: Ludvigsen
Published: (1996)

Customer-driven manufacturing
Published: (1997)

Influence of military commander's leadership style on subordinate's job satisfaction and organisational commitment
by: Zolkifli Osman
Published: (2015)

55 petua seronok bekerja
by: Mohd. Fadzilah Kamsah Dato' 1951-
Published: (2005)

The agenda what every business must do to dominate the decade
by: Hammer, Michael 1948-2008
Published: (2001)

Customer first a strategy quality service
by: Walker
Published: (1990)

Creating commitment how to attract and retain talented employees by builiding relationships that last
by: O' Malley
Published: (2000)

The customer success professional's handbook how to thrive in one of the world's fastest growing careers-while driving growth for your company
by: Vaidyanathan, Ashvin 1980, et al.
Published: (2020)

Kenapa Kerja Tak Habis Habis?
by: Amir Syahir, et al.
Published: (2023)

You can always get what you want the success manual for modern-day living
by: Murray, Phil
Published: (1998)

Getting it right creating customer value for market
by: WeinzimerlhPhilip

Managing through change
by: Wilson
Published: (1996)

Rasa bernilai sebagai pemboleh ubah penyederhana terhadap hubungan di antara kualiti perkhidmatan dan kepuasan pelanggan dalam kalangan anggota tentera kontigen MALBATT di Lubnan
by: Ahmad Azan Ridzuan 1961-2020
Published: (2015)

Mind maps at work how to be the best at your job and still have to play
by: Buzan
Published: (2004)