Improving communication

This mainstream, skills-oriented text helps students become competent communication receivers as well as senders. The text emphasizes public speaking and interpersonal communication skills with minimal theory, and includes a full seven chapters on public speaking. Addressing contemporary issues such...

Full description

Saved in:
Bibliographic Details
Main Authors: Osborn, Suzanne (Author), Motley, Michael T. (Author)
Format: Book
Language:English
Published: Boston, MA : Houghton Mifflin, [1999] ©1999
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
Table of Contents:
  • Pt. 1. Fundamentals
  • Communication, background concepts
  • Language: the basis of verbal messages
  • Nonverbal behavior
  • Developing your listening skills
  • pt. 2. Interpersonal and small group settings
  • Self, personal and interpersonal perceptions
  • Relationships
  • Interpersonal communication dilemmas
  • Improving communication in small groups
  • pt. 3. Public settings
  • Principles of public communication
  • Message preparation
  • Supporting materials
  • Organizing and outlining your speech
  • Presenting your speech
  • Informative speaking
  • Persuasive speaking