Gitlow. (1994). Total quality managemant in action. Prentice Hall.
Chicago Style (17th ed.) CitationGitlow. Total Quality Managemant in Action. New Jersey: Prentice Hall, 1994.
MLA (9th ed.) CitationGitlow. Total Quality Managemant in Action. Prentice Hall, 1994.
Warning: These citations may not always be 100% accurate.