APA (7th ed.) Citation

Besterfield. (1999). Total quality management. Prentice Hall.

Chicago Style (17th ed.) Citation

Besterfield. Total Quality Management. New Jersey: Prentice Hall, 1999.

MLA (9th ed.) Citation

Besterfield. Total Quality Management. Prentice Hall, 1999.

Warning: These citations may not always be 100% accurate.