Shockley-Zalabak. (2009). Fundamentals of organizational communication: Knowledge, sensitivity, skills, values (7th ed.). Pearson.
Chicago Style (17th ed.) CitationShockley-Zalabak. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values. 7th ed. Boston: Pearson, 2009.
MLA (9th ed.) CitationShockley-Zalabak. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values. 7th ed. Pearson, 2009.
Warning: These citations may not always be 100% accurate.