Tingley. (1996). Say what you mean get what you want: A businessperson's guide to direct communication. AMACOM.
Chicago Style (17th ed.) CitationTingley. Say What You Mean Get What You Want: A Businessperson's Guide to Direct Communication. New York: AMACOM, 1996.
MLA (9th ed.) CitationTingley. Say What You Mean Get What You Want: A Businessperson's Guide to Direct Communication. AMACOM, 1996.
Warning: These citations may not always be 100% accurate.