Pengurusan berkualiti dalam perkhidmatan
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| Main Author: | |
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| Format: | Book |
| Language: | Malay |
| Published: |
Kuala Lumpur
Utusan Pub.
1996
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| Series: | Siri pengurusan dan pentadbiran Utusan
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| Subjects: | |
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| Physical Description: | viii, 140 p. ill. 22 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9789676106247 9676106240 |