APA (7th ed.) Citation

Armistead, C. (1994). The future of services management. Kogan page.

Chicago Style (17th ed.) Citation

Armistead, Colin. The Future of Services Management. London: Kogan page, 1994.

MLA (9th ed.) Citation

Armistead, Colin. The Future of Services Management. Kogan page, 1994.

Warning: These citations may not always be 100% accurate.