Small. (2001). Web presence: Creating an e-business out of chaos. FT.Com.
Chicago Style (17th ed.) CitationSmall. Web Presence: Creating an E-business Out of Chaos. London: FT.Com, 2001.
MLA (9th ed.) CitationSmall. Web Presence: Creating an E-business Out of Chaos. FT.Com, 2001.
Warning: These citations may not always be 100% accurate.