APA (7th ed.) Citation

Small. (2001). Web presence: Creating an e-business out of chaos. FT.Com.

Chicago Style (17th ed.) Citation

Small. Web Presence: Creating an E-business Out of Chaos. London: FT.Com, 2001.

MLA (9th ed.) Citation

Small. Web Presence: Creating an E-business Out of Chaos. FT.Com, 2001.

Warning: These citations may not always be 100% accurate.