Quality management introduction to total quality management for production, processing, and services
A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other...
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddler River, NJ
Prentice Hall / Pearson Education International
[2003]
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| Edition: | Fourth edition, international edition |
| Subjects: | |
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| Summary: | A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books. |
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| Physical Description: | xviii, 858 pages illustrations 24 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0131224611 9780131224612 |