Chocolates on the pillow aren't enough reinventing the customer experience
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| Format: | Book |
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Canada
John Wiley & Sons, Inc.
2007
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MARC
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| 100 | 1 | 0 | |a Tisch |h Jonathan M. |
| 245 | 1 | 0 | |a Chocolates on the pillow aren't enough |b reinventing the customer experience |c Jonathan M. Tisch |
| 260 | 0 | 0 | |a Canada |b John Wiley & Sons, Inc. |c 2007 |
| 300 | |a xii, 256p. |c 23cm | ||
| 500 | 0 | 0 | |a Includes index |
| 650 | 0 | 0 | |a Hospitality industry |x Customer services |
| 650 | 0 | 0 | |a Hotels |
| 650 | 0 | 0 | |a Customer relations |
| 700 | 1 | 1 | |a Weber |h Karl |
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