Denton. (1992). The service trainer handbook: Managing service business in the 1990's. McGraw Hill.
Chicago Style (17th ed.) CitationDenton. The Service Trainer Handbook: Managing Service Business in the 1990's. New York: McGraw Hill, 1992.
MLA (9th ed.) CitationDenton. The Service Trainer Handbook: Managing Service Business in the 1990's. McGraw Hill, 1992.
Warning: These citations may not always be 100% accurate.