Running an effective help desk

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Bibliographic Details
Main Author:	Czegel, Barbara
Format:	Book
Published:	New York John Wiley and Sons 1998
Subjects:	Computer industry > Customer services > Management Electronic office machine industry > Customer services > Management
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MARC


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100	1		\|a Czegel, Barbara
245	1	0	\|a Running an effective help desk \|c Barbara Czegel
260	0	0	\|a New York \|b John Wiley and Sons \|c 1998
300			\|a xxv,434p. \|b ill. \|c 24 cm
500	0	0	\|a Includes index
650		0	\|a Computer industry \|x Customer services \|x Management
650		0	\|a Electronic office machine industry \|x Customer services \|x Management
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