Goetsch, D. L. (2010). Quality management for organizational excellence: Introduction to total quality (6th ed.). Prentice Hall.
Chicago Style (17th ed.) CitationGoetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 6th ed. Upper Saddle River, NJ: Prentice Hall, 2010.
MLA (9th ed.) CitationGoetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 6th ed. Prentice Hall, 2010.
Warning: These citations may not always be 100% accurate.