APA (7th ed.) Citation

Jackson & Frigon. (1998). Fulfilling customer needs: A practical guide to capacity planning and management. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Jackson and Frigon. Fulfilling Customer Needs: A Practical Guide to Capacity Planning and Management. New york: John Wiley & Sons, 1998.

MLA (9th ed.) Citation

Jackson and Frigon. Fulfilling Customer Needs: A Practical Guide to Capacity Planning and Management. John Wiley & Sons, 1998.

Warning: These citations may not always be 100% accurate.