Achieving excellence through customer service
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Petaling Jaya
Aduantage Quest Publications
1996
|
| Edition: | 2nd ed |
| Subjects: | |
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| 245 | 1 | 0 | |a Achieving excellence through customer service |c John Tschohl & Steve Franzmeier |
| 250 | 0 | 0 | |a 2nd ed |
| 260 | 0 | 0 | |a Petaling Jaya |b Aduantage Quest Publications |c 1996 |
| 300 | |a x,337p. |c 23cm | ||
| 500 | 0 | 0 | |a Includes index |
| 650 | 0 | 0 | |a customer services |
| 700 | 1 | 1 | |a Franzmeier |h Steve |
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