All customers are irrational understanding what they think, what they feel, and what keeps them coming back /
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
American Management Association,
c2009.
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| Subjects: | |
| Online Access: | NetLibrary Click here to view book |
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| Item Description: | Description based on print version record. |
|---|---|
| Physical Description: | 1 online resource (x, 229 p.) |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780814414224 (electronic bk.) 0814414222 (electronic bk.) |