How to mind-read your customers using insights from psychology to increase sales and develop better business relaitionships
by: Snyder lhDavid P

Selling to win tested techniques for closing the sale
by: Denny
Published: (2001)

Selling ASAP art,science,agility,performance
by: Jones
Published: (2005)

One size fits one Building relationships one customer and one employee at a time
by: HeillhGary

Market-driven management Using the new marketing concept to create a customer-oriented company
by: Webster, Frederick E.
Published: (1994)

Mass customization information systems in business
Published: (2007)

Key account management the route to profitable key supplier status
by: ChevertonlhPeter

Consumer behavior Buying, having, and being
by: SolomonlhMichael R.

Creating the customer-driven car company
by: Ludvigsen
Published: (1996)

Koleksi piagam pelanggan terbaik 1993
Published: (1993)

The soul of the new consumer authenticity what we buy and why in the new economy
by: Lewis
Published: (2000)

Human sigma managing the employee-customer encounter
by: Fleming
Published: (2007)

Prinsip amalan dan pengurusan jualan
by: Rusinah Siron lh

Turning lost customer into gold ... and the art of achieving zero defections
by: CannielhJoan Koob

Consumer behavior buying, having and being
by: Solomon
Published: (2007)

Cloose to the customer 25 management tips from the other side of the counter
by: DonnellylhJames H.

The customer is CEO how to measure what your customers want -and make sure they get it
by: Massnick
Published: (1997)

The loyalty effect the hidden force behind growth, profits, and lasting value
by: Reichheld
Published: (1996)

All customers are irrational understanding what they think, what they feel, and what keeps them coming back /
by: Cusick, William J.
Published: (2009)

The agenda what every business must do to dominate the decade
by: Hammer, Michael 1948-2008
Published: (2001)

10 minute guide to buying & selling your home
by: PagelhStanley

Customer service Career success through customer satisfaction
by: TimmlhPaul R

Organizational behavior improving performance and commitment in the workplace
by: Colquitt, Jason, et al.
Published: (2013)

World-class customer satisfaction
by: Barsky
Published: (1995)

MEMAHAMI KEPENGGUNAAN
by: Mohd Hamdan Adnan
Published: (2000)

The Lead Ladder turn strangers into clients,one step at a time
by: Schaller
Published: (2007)

The customer success professional's handbook how to thrive in one of the world's fastest growing careers-while driving growth for your company
by: Vaidyanathan, Ashvin 1980, et al.
Published: (2020)

Organizational behavior improving performance and commitment in the workplace
by: Colquitt
Published: (2009)

Customer first a strategy quality service
by: Walker
Published: (1990)

Konsep asas kepenggunaan
by: Mohd. Hamdan Adnan
Published: (1994)

Dealing with customer complaints
by: Williams
Published: (1996)

Kepenggunaan
by: Mohd. Hamdan Adnan
Published: (1987)

Perlindungan pengguna dan amalan perniagaan
by: Mohd. Hamdan Adnan
Published: (1997)

Badass making users awesome
by: Sierra, Kathy
Published: (2015)

Understanding consumerism
by: Mohd Hamdan Adnan
Published: (2000)

Customer-driven manufacturing
Published: (1997)