How to achieve ISO 9000 registration economically and efficiently

Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a regist...

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Bibliographic Details
Main Author: Naroola, Gurmeet
Other Authors: Mac Connell, Robert
Format: Book
Language:English
Published: New York Marcel Dekker 1996
Series:Quality and reliability 48
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Summary:Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed.
Physical Description:xxii, 183 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0824797582