A guide to computer user support for help desk & support specialists

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Bibliographic Details
Main Author:	Beisse, Fred
Format:	Book
Language:	English
Subjects:	End-user computing > Management Information technology > Management Microcomputers > maintenance and repair
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MARC


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008	111101\|2010 maua i 00 eng
020			\|a 9780495806493
020			\|a 0495806498
039		9	\|a 201202141018 \|b azraai \|y 201111011129 \|z rahman
040			\|a UPNM
090			\|a QA 76.9.E53 \|b B45 2010
100	1		\|a Beisse, Fred
245	1	2	\|a A guide to computer user support for help desk & support specialists \|c Fred Beisse
246	0	1	\|a A guide to computer user support for help desk and support specialists
300			\|a xxii, 674 p. \|b ill. \|c 24 cm. \|e 2 CD-ROMs (4 3/4 in.)
500			\|a Includes index
592			\|a 00002981 \|b 04/05/2011 \|c RM329.50 \|h PDW
650		0	\|a End-user computing \|x Management
650		0	\|a Information technology \|x Management
650		0	\|a Microcomputers \|x maintenance and repair
999			\|a vtls000045611 \|c 45120 \|d 45120