APA (7th ed.) Citation

Jeston, J., & Nelis, J. (2008). Business process management: Practical guidelines to successful implementations (2nd ed.). Elsevier.

Chicago Style (17th ed.) Citation

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Amsterdam, Netherlands: Elsevier, 2008.

MLA (9th ed.) Citation

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Elsevier, 2008.

Warning: These citations may not always be 100% accurate.