Hooks, I. F., & Farry, K. A. (2001). Customer-centered products: Creating successful products through smart requirements management. AMACOM.
Chicago Style (17th ed.) CitationHooks, Ivy F., and Kristin A. Farry. Customer-centered Products: Creating Successful Products Through Smart Requirements Management. New York, NY: AMACOM, 2001.
MLA (9th ed.) CitationHooks, Ivy F., and Kristin A. Farry. Customer-centered Products: Creating Successful Products Through Smart Requirements Management. AMACOM, 2001.
Warning: These citations may not always be 100% accurate.