APA (7th ed.) Citation

Tyagi, R. K., & Gupta, P. (2008). A complete and balace service scorecard: Creating value through sustained performance improvement. Pearson Education.

Chicago Style (17th ed.) Citation

Tyagi, Rajesh K., and Praveen Gupta. A Complete and Balace Service Scorecard: Creating Value Through Sustained Performance Improvement. Upper Saddle River, NJ: Pearson Education, 2008.

MLA (9th ed.) Citation

Tyagi, Rajesh K., and Praveen Gupta. A Complete and Balace Service Scorecard: Creating Value Through Sustained Performance Improvement. Pearson Education, 2008.

Warning: These citations may not always be 100% accurate.