APA (7th ed.) Citation

Bicheno, J. (2008). The Lean toolbox for service systems. PICSIE.

Chicago Style (17th ed.) Citation

Bicheno, John. The Lean Toolbox for Service Systems. Buckingham, UK: PICSIE, 2008.

MLA (9th ed.) Citation

Bicheno, John. The Lean Toolbox for Service Systems. PICSIE, 2008.

Warning: These citations may not always be 100% accurate.