Building a successful customer-service culture a guide for library and information managers
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| Other Authors: | , |
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| Format: | Book |
| Language: | English |
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| Call Number : | Z 711 .B927 2002 |
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| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | 46962 | ||
| 003 | MY-KLNDU | ||
| 005 | 20241219005034.0 | ||
| 008 | 121122e2002 xxk bi 000 0 eng d | ||
| 010 | |a 2003-386664 | ||
| 020 | |a 1856044491 (pbk) | ||
| 020 | |a 9781856044493 | ||
| 039 | 9 | |a 202409041036 |b hainim |c 201307271627 |d zul |y 201211221521 |z johari | |
| 040 | |a MY-KlNDU |b eng |c MY-KlNDU |e rda | ||
| 050 | |a Z 711 |b .B927 2002 | ||
| 090 | |a Z 711 |b .B927 2002 | ||
| 245 | 0 | 0 | |a Building a successful customer-service culture |b a guide for library and information managers |c edited by Maxine Melling and Joyce Little. |
| 264 | |a London |b Facet |c 2002. | ||
| 300 | |a xii, 212 pages |b illustration |c 25 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 592 | |a 00002659 |b 05/09/2012 |c RM 223.60 |h PDW | ||
| 650 | 0 | |a Public services (Libraries) |z Great Britain. | |
| 650 | 0 | |a Library personnel management |z Great Britain. | |
| 650 | 0 | |a Library personnel management. | |
| 650 | 0 | |a Customer relations |z Great Britain. | |
| 700 | 1 | |a Melling, Maxine. | |
| 700 | 1 | |a Little, Joyce. | |
| 999 | |a vtls000048000 |c 46962 |d 46962 | ||