Toyota under fire lessons for turning crisis into opportunity

The first comprehensive look at the 2009-2010 Toyota recall: A case study of how to overcome a major management crisis--from Jeffrey Liker, author of the bestselling The Toyota Way

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Bibliographic Details
Main Author: Liker, Jeffrey K.
Other Authors: Ogden, Timothy N.
Format: Book
Language:English
Published: New York McGraw-Hill c2011
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Description
Summary:The first comprehensive look at the 2009-2010 Toyota recall: A case study of how to overcome a major management crisis--from Jeffrey Liker, author of the bestselling The Toyota Way
Item Description:Includes index
Physical Description:xxx, 241 p. ill. 22 cm.
ISBN:9780071762991 (alk. paper)
007176299X (alk. paper)
9780071763073 (ebk.)
0071763074