TQM engineering handbook

This practical resource establishes a sound rationale for the continuation of Total Quality Management (TQM) in all organizations, offering a model and an implementation strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality. Providing s...

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Bibliographic Details
Main Author: Stamatis, D.H
Format: Book
Language:English
Published: New York, NY Marcel Dekker 1997
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Table of Contents:
  • The quality revolution
  • Traditional quality concepts
  • Modern concepts of quality
  • Implementation strategy for total quality management
  • Tools of quality
  • Special tools and techniques for the future world of quality
  • Unusual yet powerful tools used in TQM
  • Regression analysis: the foundation of multivariate analysis
  • Design of experiments
  • More tools for modern quality
  • The full chain of quality: supplier--organization--customer
  • Value analysis
  • Problem solving
  • Teams
  • Meetings
  • Project management
  • Training and the learning organization
  • Planning for quality
  • Overview of reliability
  • Quality awards
  • International standards of quality and corporate quality programs