Strategic continuous process improvement which quality tools to use, and when to use them
Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
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New York
McGraw Hill
2012
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| Subjects: | |
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| Summary: | Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: -Identify CPI opportunities -Evaluate various CPI options using comparative benchmarks -Understand the characteristics of each quality option -Map CPI characteristics against quality problems -Select the appropriate tool to fit a specific quality problem -Recognize the role of governance and performance reviews -Cascade and communicate CPI throughout your organization -Move the needle toward successful process optimization |
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| Item Description: | Includes index |
| Physical Description: | xxii, 234p. ill. 24 cm. |
| ISBN: | 9780071767187 0071767185 |