Caravatta. (1998). Let's work smarter, not harder: How to engage your entire organization in the execution of change. American Society for Quality.
Chicago Style (17th ed.) CitationCaravatta. Let's Work Smarter, Not Harder: How to Engage Your Entire Organization in the Execution of Change. New York: American Society for Quality, 1998.
MLA (9th ed.) CitationCaravatta. Let's Work Smarter, Not Harder: How to Engage Your Entire Organization in the Execution of Change. American Society for Quality, 1998.
Warning: These citations may not always be 100% accurate.