APA (7th ed.) Citation

Kaner & Pels. (1998). Bad software: What to do when software fails. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Kaner and Pels. Bad Software: What to Do When Software Fails. New York: John Wiley & Sons, 1998.

MLA (9th ed.) Citation

Kaner and Pels. Bad Software: What to Do When Software Fails. John Wiley & Sons, 1998.

Warning: These citations may not always be 100% accurate.