Quality human resource management in higher education

This book covers information on people or soft aspects of quality management perspectives. This includes discussions on critical HRM factors that would ensure success in the implementation of quality management. The higher education cases based on primary research are brought into the perspective to...

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Bibliographic Details
Main Author: Noor Azman Ali
Other Authors: Fauziah Mahat
Format: Book
Language:English
Published: Serdang, Selangor Penerbit Universiti Putra Malaysia 2009
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Description
Summary:This book covers information on people or soft aspects of quality management perspectives. This includes discussions on critical HRM factors that would ensure success in the implementation of quality management. The higher education cases based on primary research are brought into the perspective to strengthen the theoretical foundation of the related concepts. Organizational performance measures that is pertinent to indicate the effectiveness of quality initiatives is also discussed and supported with extensive references.
Physical Description:160 p. ill. 25 cm.
Bibliography:Includes bibliographical references and index
ISBN:9789675026881