Quality human resource management in higher education

This book covers information on people or soft aspects of quality management perspectives. This includes discussions on critical HRM factors that would ensure success in the implementation of quality management. The higher education cases based on primary research are brought into the perspective to...

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Bibliographic Details
Main Author: Noor Azman Ali
Other Authors: Fauziah Mahat
Format: Book
Language:English
Published: Serdang, Selangor Penerbit Universiti Putra Malaysia 2009
Subjects:
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MARC

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039 9 |a 201404071111  |b zul  |c 201311211248  |d azraai  |y 201306252109  |z aiza 
040 |a UPNM 
090 |a HF 5549  |b .N39 2009 
100 0 |a Noor Azman Ali 
245 1 0 |a Quality human resource management in higher education  |c Noor Azman Ali, Fauziah Mahat 
260 |a Serdang, Selangor  |b Penerbit Universiti Putra Malaysia  |c 2009 
300 |a 160 p.  |b ill.  |c 25 cm. 
504 |a Includes bibliographical references and index 
505 |a Introduction -- TQM concepts and philosophy -- Human resource management (HRM) issues in TQM implementation -- HR-TQM critical success factors -- Qualititative case research of Malaysian universities -- Significant contribution ofQ-HRM -- Q-HRM: the way forward 
520 |a This book covers information on people or soft aspects of quality management perspectives. This includes discussions on critical HRM factors that would ensure success in the implementation of quality management. The higher education cases based on primary research are brought into the perspective to strengthen the theoretical foundation of the related concepts. Organizational performance measures that is pertinent to indicate the effectiveness of quality initiatives is also discussed and supported with extensive references. 
592 |a 00012631  |b 4/11/13  |c RM44.00  |h PVK 
650 0 |a Personnel management 
650 0 |a Total quality management 
650 0 |a Education, higher 
700 0 |a Fauziah Mahat 
999 |a vtls000049511  |c 49010  |d 49010