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Quality human resource management in higher education

This book covers information on people or soft aspects of quality management perspectives. This includes discussions on critical HRM factors that would ensure success in the implementation of quality management. The higher education cases based on primary research are brought into the perspective to...

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Bibliographic Details
Main Author: Noor Azman Ali
Other Authors: Fauziah Mahat
Format: Book
Language:English
Published: Serdang, Selangor Penerbit Universiti Putra Malaysia 2009
Subjects:
Personnel management
Total quality management
Education, higher
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Table of Contents:
  • Introduction
  • TQM concepts and philosophy
  • Human resource management (HRM) issues in TQM implementation
  • HR-TQM critical success factors
  • Qualititative case research of Malaysian universities
  • Significant contribution ofQ-HRM
  • Q-HRM: the way forward

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