Service science,management and engineering theory and applications
The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the l...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Amsterdam [Hangzhou, China]
Elsevier/Academic Press ; Zhejiang University Press
2012
|
| Series: | Intelligent systems series
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000nam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | 50164 | ||
| 003 | MY-KLNDU | ||
| 005 | 20241219013232.0 | ||
| 008 | 131101e2012 ne a bi 001 0 eng d | ||
| 020 | |a 9780123970374 | ||
| 020 | |a 0123970377 | ||
| 039 | 9 | |a 201407211730 |b zul |c 201402200840 |d azraai |c 201402051258 |d johari |y 201311011620 |z zubir | |
| 040 | |a UPNM | ||
| 090 | |a TA 174 |b .X56 2012 | ||
| 100 | 1 | |a Xiong, Gang | |
| 245 | 1 | 0 | |a Service science,management and engineering |b theory and applications |c Gang Xiong, ... [et al.] |
| 260 | |a Amsterdam |b Elsevier/Academic Press ; |a [Hangzhou, China] |b Zhejiang University Press |c 2012 | ||
| 300 | |a xv, 382 p. |b ill. |c 24 cm. | ||
| 490 | 1 | |a Intelligent systems series | |
| 504 | |a Includes bibliographical references and index | ||
| 520 | |a The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems. | ||
| 592 | |a INN/8899 |b 12/11/2013 |c RM 384.75 |h Innowawasan | ||
| 650 | 0 | |a Engineering services marketing | |
| 650 | 0 | |a service industries | |
| 830 | 0 | |a Intelligent systems series | |
| 999 | |a vtls000050912 |c 50164 |d 50164 | ||