Allen, G. S., Attner, R. F., & Plunkett, W. R. (2013). Management: An approach to customer expectations (Tenth international edition.). South-Western/Cengage Learning.
Chicago Style (17th ed.) CitationAllen, Gemmy S., Raymond F. Attner, and Warren R. Plunkett. Management: An Approach to Customer Expectations. Tenth international edition. Australia: South-Western/Cengage Learning, 2013.
MLA (9th ed.) CitationAllen, Gemmy S., et al. Management: An Approach to Customer Expectations. Tenth international edition. South-Western/Cengage Learning, 2013.
Warning: These citations may not always be 100% accurate.