Management an approach to customer expectations

A survey of the principles and practices of management as they are being applied in the United States and around the world. It features the effort by managers and organizations to meet or exceed customers' needs and the need organizations and their people have to be guided by effective leadersh...

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Bibliographic Details
Main Authors: Allen, Gemmy S. (Author), Attner, Raymond F. (Author), Plunkett, Warren R. (Author)
Format: Book
Language:English
Published: Australia South-Western/Cengage Learning 2013
Edition:Tenth international edition.
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100 1 |a Allen, Gemmy S.,  |e author. 
245 1 0 |a Management  |b an approach to customer expectations  |c Gemmy S. Allen, Warren R. Plunkett, Raymond F. Attner. 
250 |a Tenth international edition. 
264 1 |a Australia  |b South-Western/Cengage Learning  |c 2013 
300 |a xxiii, 717 pages  |b illustrations  |c 26 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
520 |a A survey of the principles and practices of management as they are being applied in the United States and around the world. It features the effort by managers and organizations to meet or exceed customers' needs and the need organizations and their people have to be guided by effective leadership. 
592 |a IN 203/0518  |b 15/10/2018  |c RM 165.00  |h Kaca Enigma 
650 0 |a Management. 
700 1 |a Attner, Raymond F.,  |e author. 
700 1 |a Plunkett, Warren R.,  |e author. 
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