Quality management for organizational excellence introduction to total quality

This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, inc...

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Bibliographic Details
Main Authors: Goetsch, David L. (Author), Davis, Stanley (Author)
Format: Book
Language:English
Published: Harlow Pearson 2014.
Edition:Seventh edition. Pearson New International Edition
Subjects:
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Call Number :HD 62.15 .G64 2014

MARC

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100 1 |a Goetsch, David L.  |e author 
245 1 0 |a Quality management for organizational excellence  |b introduction to total quality  |c David L. Goetsch, Stanley Davis. 
250 |a Seventh edition. Pearson New International Edition 
264 1 |a Harlow  |b Pearson  |c 2014. 
300 |a II, 467 pages.  |b illustration  |c 28 cm. 
336 |a text  |2 rdacontent 
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338 |a volume  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
520 |a This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT. 
592 |a in134/1019  |b 24/10/2019  |c RM218.50  |h Kaca Enigma 
650 0 |a Total quality management. 
700 |a Davis, Stanley  |e author 
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