Quality management for organizational excellence introduction to total quality

This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, inc...

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Bibliographic Details

Main Authors:	Goetsch, David L. (Author), Davis, Stanley (Author)
Format:	Book
Language:	English
Published:	Harlow Pearson 2014.
Edition:	Seventh edition. Pearson New International Edition
Subjects:	Total quality management.
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