Case studies for organizational communication understanding communication processes

Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous edit...

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Bibliographic Details
Other Authors: Keyton, Joann (Editor), Shockley-Zalabak, Pamela (Editor)
Format: Book
Language:English
Published: New York Oxford University Press 2010
Edition:Third edition.
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Summary:Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous editions. A flexible supplement covering a broad range of contexts and situations, Case Studies for Organizational Communication, Third Edition, is an essential resource for helping students devise successful communication strategies.
Physical Description:xxii, 374 pages illustrations 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:a 9780195386721 (paperback)
0195386728 (paperback)